About the role
You own the partners who actually turn up at a customer's door: distribution, retail, and the field-service crews who install and support the hardware. What happens after the sale matters more than the sale here, because an install that goes badly costs more than the sale earned.
What we need to see
- You have run sell-with or sell-through motions with distributors, retailers, or field-service networks
- Comfortable owning a partner's number alongside your own, and holding them to it without souring the relationship
- You care what happens after the sale and can evidence it, with install success or repeat rates
- Operationally hands-on: you will go out with a crew rather than manage from a dashboard
Nice to have
- Consumer hardware or home-services experience
- You have built a certified installer network
- Field-service management tooling
What winning looks like
- Revenue through partners versus direct
- First-visit install success rate
- Partner-sourced customer satisfaction and repeat attachment
Where and how we work
Customer-facing, so remote-friendly: base yourself in any major US city with good airport connections. Offices in all nine cities if you want one.